Store and Events Operations Manager

Your Mission
The Store and Events Operations Manager is responsible for defining, developing and implementing the store design and visual merchandising strategy for all Vhernier boutiques worldwide. The role ensures brand image and experience consistency across all sales touch points, including corners and windows of multibrand stores.

How will you make an impact

• Store Design Planning: develop and manage design concepts for new boutiques, renovations and special projects; collaborate with architects, designers and suppliers from concept to opening; oversee space planning, material selection, furnishings and lighting; manage budgets and timelines.
• Visual Merchandising Strategy Execution: define and implement global visual merchandising guidelines, window displays, in‑store exhibitions and special displays; create seasonal campaign concepts; train and support sales teams and retail managers; monitor effectiveness and propose improvements.
• Brand Image Consistency: ensure all design and visual elements reflect Vhernier’s luxury aesthetic and maintain a distinctive brand image across physical touch points.
• Team & Stakeholder Management: lead and develop a high‑performing SDP/VM team; coordinate with Commercial Director, Retail, Wholesale, Marketing, Communication and Production teams; manage relationships with external suppliers and agencies.
• Budget Management: report and monitor annual budget for retail and wholesale investments related to store design and visual merchandising, in close collaboration with finance.

How will you experience success with us

• 7‑10 years of progressive international experience in Store Design and/or Visual Merchandising, preferably in the luxury sector (jewelry, fashion, watchmaking).
• Strong creative abilities, aesthetic sense and deep understanding of luxury design.
• Excellent project management skills, ability to handle multiple projects and meet strict deadlines.
• Strong communication and interpersonal skills; fluent in Italian and English (additional languages a plus).
• Willingness to travel frequently, nationally and internationally, for site visits and project supervision.