Expert Multichannel Specialist Pharmacy

Company Overview

Haleon is a purpose‑driven consumer health company that delivers everyday health solutions through trusted brands such as Sensodyne, Panadol, Advil, Voltaren, Theraflu, Otrivin and Centrum.

Job Purpose

The Expert Multichannel Specialist Pharmacy is responsible for implementing and developing digital and multichannel activities aimed at pharmacy professionals. The role supports the digital strategy, ensures the effective use of content, engagement tools and educational initiatives, and contributes to the growth of the professional pharmacy community.

Key Responsibilities

• Support the development and implementation of Haleon’s digital pharmacy strategy.
• Coordinate and execute multichannel engagement activities to increase participation among pharmacists.
• Manage webinars, e‑learning programmes and other digital initiatives, ensuring a year‑round engagement plan.
• Coordinate operational activities related to the distribution of materials and samples requested through the portal.
• Lead digital and multichannel projects from planning to execution, meeting timelines and quality standards.
• Collaborate with internal and external stakeholders, agencies and vendors for project delivery.
• Monitor KPIs and performance metrics, prepare reports and analyse data to identify optimisation opportunities.
• Support CRM management activities to improve customer understanding and engagement.
• Provide operational support for Expert VMS Pharmacy initiatives, including content creation and distribution.

Qualifications & Skills

• University degree in Marketing, Business Administration, Communications or related field.
• Previous experience in digital marketing, multichannel engagement or project management.
• Strong project‑management skills and ability to coordinate complex activities.
• Experience in KPI monitoring, CRM management and performance data analysis.
• Good knowledge of Microsoft Office applications.
• Excellent command of English (written and spoken).

Compensation

Salary range: EUR 41 664 - EUR 57 288 (indicative, final offer depends on experience, skills and internal equity).